"Full games, downloadable content, themes, avatars and season passes fall under this category.
After purchasing this type of content through PlayStation™Store, you have 14 days from purchase to request a refund to your payment method on PlayStation™Network. If you started to download or stream the purchased content you are not eligible for a refund unless the content is faulty.
To request a refund for Games, DLC, Add-ons content, please contact PlayStation® support."