The first rule of business: you're never going to eliminate people who want to ask questions. That's just a fact for any field where people actually care about what you're working on. And I absolutely agree that new members should be greeted a welcome and an earnest attempt to answer their questions instead of snark and 'pick on the newbie' inside jokes.
Unfortunately, I think a lot of the handwringing is brought on because of a lack of transparency. People don't need to know the exactly date/hour/minute the episode is going to drop. But people who have been waiting patiently for h
