Ais9219

Update: For some reason, I'm having trouble progressing with the Karma files storyline. I'm at the point after Melia, Erin, and Allen fight Alice, but I can't talk to Crescent for some reason.

Yea, I did, I got to the castle, but I can't get in, and I can't find Ben anywhere.

I know this thread is old, but I'm struggling with the same issue, but I saved immediately after I got to Goomidra, and I don't know how to restart the quest. Can someone tell me how?