Xander95 Posted January 17, 2017 Share Posted January 17, 2017 So I am trying to work on a buddy's laptop and he says when he goes to boot up the OS (Win7) it says no OS found. But the OS was just installed. What would cause this? Maybe a faulty drive? Quote Link to comment Share on other sites More sharing options...
ItsClint Posted January 17, 2017 Share Posted January 17, 2017 (edited) I'm guessing either incomplete installation and/or faulty drive, yes. I'd format the usb stick / dvd-rw (or get a new one if not rewritable) and put Win7 on it again and then retry the installation, or, if available, try the stick / dvd on another machine. If it fails to install on another machine, format and retry. If it fails after re-copying the installation files on the stick / dvd, probably faulty drive. Do you have a spare hdd to test it on? Edit: I've had the same problem too but I don't recall the exact problem. I know for a fact I fixed a friend's desktop recently where he had a very similar issue (sometimes the pc loaded up the os, sometimes it didn't) and I tested his hdd and turned out it was basically dead. Couldn't salvage anything, just told him to buy a new one and bring it to me. Reinstalled the os without a problem and has worked since. Edited January 17, 2017 by ItsClint Quote Link to comment Share on other sites More sharing options...
Xander95 Posted January 17, 2017 Author Share Posted January 17, 2017 50 minutes ago, ItsClint said: I'm guessing either incomplete installation and/or faulty drive, yes. I'd format the usb stick / dvd-rw (or get a new one if not rewritable) and put Win7 on it again and then retry the installation, or, if available, try the stick / dvd on another machine. If it fails to install on another machine, format and retry. If it fails after re-copying the installation files on the stick / dvd, probably faulty drive. Do you have a spare hdd to test it on? Edit: I've had the same problem too but I don't recall the exact problem. I know for a fact I fixed a friend's desktop recently where he had a very similar issue (sometimes the pc loaded up the os, sometimes it didn't) and I tested his hdd and turned out it was basically dead. Couldn't salvage anything, just told him to buy a new one and bring it to me. Reinstalled the os without a problem and has worked since. My plan is as follows. Remove existing hard drive and insert it into a dock on my desktop and run diagnostics on it to check the state of the drive. If nothing is wrong, I am gonna be installing the OS. If it still has problems, I'm gonna be installing a new hard drive with a system recovery installed on a partition. He said the OS was completely installed so I'm betting it's a bad hard drive. He said the laptop was refurbished but as we all know, people lie to make a buck. So I'm gonna check the drive and go from there. Quote Link to comment Share on other sites More sharing options...
ItsClint Posted January 17, 2017 Share Posted January 17, 2017 3 minutes ago, Xander95 said: My plan is as follows. Remove existing hard drive and insert it into a dock on my desktop and run diagnostics on it to check the state of the drive. If nothing is wrong, I am gonna be installing the OS. If it still has problems, I'm gonna be installing a new hard drive with a system recovery installed on a partition. He said the OS was completely installed so I'm betting it's a bad hard drive. He said the laptop was refurbished but as we all know, people lie to make a buck. So I'm gonna check the drive and go from there. Sounds good to me, good luck! Quote Link to comment Share on other sites More sharing options...
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