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Trade doesn't work.

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Hello guys, im pretty new here.. 
I want to play with my friends and we decided to trade starter pokemon.. but the trade thing doesnt work. 
( sorry for my bad englisch ) 
Everytime we go to the "Pokegear" we click on it.. press Z .. then nothing happend. 

Can we do something about it? Can you help us pls

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Are either of you on Mac or Linux versions? as far as I know, the online features currently only work on Windows.  

Also, if you've rebound Z / the confirm button to anything else, you'll have to press that instead but the text will probably still say "Press Z"

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